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TLC Care Coronavirus (Covid-19) Update

In light of the growing Covid-19 outbreak in the UK, TLC Care has taken comprehensive action to mitigate the risk posed to our residents and staff across all of our care homes.

This page details the latest advice from TLC Care about the steps we are taking at our homes. This information is intended for TLC Care residents, staff members and visitors to our homes only.

For comprehensive information about the coronavirus itself, please visit the Gov.UK or NHS websites.

TLC Care’s Coronavirus (Covid-19) Plan

At TLC Care, we are treating this matter with the utmost seriousness and have robust contingency plans in place, based on Government and Public Health England (PHE) guidance We are continually reviewing this ever-evolving situation to ensure that our plans are as up to date as possible.

TLC Care operates the highest standards of hygiene and infection control. We are therefore well-practiced in reducing the risk of spreading infections that can contaminate others, such MRSA, shingles, influenza and norovirus outbreak. These procedures already stand to reduce the risk posed by Covid-19 to our residents and staff, and the precautionary measures we are taking on top of these existing procedures stand to protect their health and safety even further.

Visiting a TLC Care home

Our mission, as ever, is to deliver the highest quality of care for our residents. As such, following Government advice and as we move into our next phase to keep our residents safe, we are asking that only essential visits are made to the home.

We have therefore decided to have no visitors other than health professionals. Where there will be exceptional circumstances, we may permit controlled visits, however, this must be prearranged with the home manager.

For all health professional we will be asking them to wash their hands, asking that they have no symptoms and will be undertaking a temperature check.

We are putting systems in place to ensure video calls can be made to your loved one, please speak with a representative within your local Care home for further details.

We understand this is a worrying and unsure time, but we do want to reassure you that we are doing all that we can to keep our residents and staff safe.

We will continue to update this page accordingly with the most up-to-date advice.

Welcome to TLC Care

High quality, award-winning nursing and care homes in London, Hertfordshire, Surrey and Cambridge.

Our well-appointed care homes provide residential, nursing and specialised dementia care and are carefully tailored to meet the needs an expectations of residents who want to live in a very high standard of environment where they can continue to enjoy the very best from life. Each of our homes is unique, offering a slightly different type of care setting and an opportunity to create a truly presonalised, home from home experience.

Our exceptional standards of service and cleanliness mean that every detail is attended to, from the fresh decor, to the delicious meals, immaculate gardens and beautifully presented leisure facilities. At TLC Care our ethos is Truth. Love. Compassion – and we employ teams of dedicated and highly trained professional care staff who are supported and motivated to provide the care needs of our residents with warmth, friendship and dignity. We invite you to find out more about how TLC care homes can offer the perfect home from home care environment for you. Search our TLC care homes or take our TLC care needs questionnaire now.

More information >

What kind of care do you need?

Take our TLC Care questionnaire

Find out how TLC care homes can offer the perfect home care environment for you. Take the questionnaire

‘‘I wouldn’t go anywhere else. I’m more than happy to be here.’’ -Resident

Find a TLC Care home

Please click on the pin markers below to view more information on the location of our TLC care homes.

CAMBRIDGE

Cambridge Manor

Cambridge See the care home >

Cherry Hinton

Cambridge See the care home >

Hertfordshire

Cooperscroft

Potters Bar See the care home >

Cuffley Manor

Potters Bar See the care home >

North London

Carlton Court

High Barnet See the care home >

Karuna Manor

Harrow See the care home >

Candlewood House

Cricklewood See the care home >

Surrey Heath

Camberley Manor

Deepcut See the care home >