the care
you deserve

Dedicated teams

At TLC Care we ensure our people are at the heart of everything we do and by living our values of Truth, Love and Compassion, we ensure that we fully understand the needs of our residents, supporting them to live fulfilling and enriching lives.

To support you, our homes are generously staffed with compassionate carers. Whether assistance is required, or you have a treasured story to share, our teams will be on hand. TLC have also invested in the non-evasive monitoring technologies to provide support when needed.

Our homes are led by experienced Home Managers with proven industry track records. They will be responsible for all aspects of your care from nursing, to dining, activities and housekeeping. Reporting to them will be the heads of department who are highly skilled in their individual fields.

This management structure is typical of a TLC Care Home, however, some homes may vary dependent upon operational needs.

Quality comes first

  • TLC were awarded by Investors in People as Employer of the Year 2019 for our one-team approach. Investors in People recognises TLC care for embodying our values of truth, love and compassion in all that we do. This means that we empower our staff with rewarding work, recognise their talents and continuously evaluate our homes to provide outstanding care.
  • Six out of our 7 homes are Hospitality Assured accredited as of May 2020. Being authenticated by Hospitality Assured signifies a mark of excellence for our food, care, facilities and most importantly the enhanced wellbeing of our residents.
  • As of May 2020 TLC Care has been ISO9001:2015 accredited in all our homes. This validates that we are able to maintain a consistent level of exceptional care, by attentively catering to you or your loved ones individual needs.

Why Choose TLC

Dedicated Teams

At TLC we pride ourselves on making our residents’ dreams and wishes come true! Our passionate teams provide outstanding quality of care, supporting our residents according to their needs and preferences.

Activities

We enable our residents to fulfil their passions and learn new skills and hobbies. At our homes there’s something for everyone whether this is live music, dancing, art, cooking, gardening, theatre, opera or community excursions. We create weekly activities calendars for our TLC family to enjoy!

Dining & Nutrition

Our daily changing menus and restaurant-quality service deliver an exceptional dining experience. Our highly skilled chefs use locally sourced ingredients to ensure our residents benefit from a nutritious and balanced diet.

Facilities

TLC’s luxury care homes are designed to provide a welcoming, immaculate environment that our residents love. You can relax and feel at home in landscaped gardens, spacious lounge areas, private dining rooms, cafes, beauty salons, cinemas and more.

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