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Marion Wak-Williams
Home Manager
Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.
Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.
Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.
Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.
Lyju Jose
Care Services Manager
Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
I was fortunate to be able to work for Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager since 2016.
I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.
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Welcoming new residents at our Coopers Lane care home – Cuffley Manor
Nestled away in Coopers Lane, Hertford, amidst tranquil and beautiful nature, Cuffley Manor offers residents award-winning care, and a strong atmosphere of companionship, all in our luxurious and safe care home environment. With a dedicated team of care professionals, who strive to provide the most tailored care, we ensure to truly listen and understand the needs of everyone living in Cuffley Manor.
At our residential care home, we make sure everyone feels a sense of belonging by encouraging our residents to socialise and partake in regular activities and events. On top of that, to make the transition into the care home easier, we help residents personalise their rooms, as well as taking their dietary preferences into account when serving our nutritious and delicious meals.
What makes our Coopers Lane care home unique?
Our luxury care home, tucked away in the beautiful greenery of Coopers Lane, will provide your loved ones with tranquility accompanied by high-quality care. Here we offer our residents premium facilities, which allow them to stay active physically and mentally, giving them the space to delve deep into their hobbies. Cuffley Manor residents can spend their time enjoying afternoon tea or coffee in our tranquil terraces, as well as our in-house cafe or bistro. Everyone has an opportunity to get active by playing in our mini-golf court. When the weather is nice, residents can enjoy the sunshine and fresh air in our beautiful gardens or even join our gardening club.
At Cuffley Manor, we cherish our residents and strive to ensure they feel a strong sense of community and belonging. That’s why we designed The Cuffley Arms pub – which lets them enjoy the good times in a safe environment. We also offer luxury amenities such as an in-house hair and nail salon and spa, helping our residents feel pampered and empowered. We aim to provide everything our residents may need in-house, thus bringing them a sense of independence and helping them develop daily routines.
Offering care of the highest standards
- Residential care at Cuffley Manor helps residents live freely, enjoy their hobbies and socialise, all in our safe Coopers Lane care home environment. Our team of highly trained care professionals make sure each resident feels heard and understood 24/7, this way providing a more personal approach to care.
- Respite care in Potters Lane prioritises catering to our residents’ immediate needs. Our care support team is available around the clock, carrying our regular check-ups and providing any assistance needed. However long your respite care in Cuffley Manor is, we always make sure that your time with us is joyful and beneficial to your well-being.
- Dementia care at our home is strongly tailored to suit the different types and stages of dementia our residents are living with, therefore each resident receives a personal care programme. On top of that, we organise daily activities to stimulate our residents’ minds and help them delve deep into their interests.
Highly tailored dementia care
Dementia care in our care home is strongly personalised to suit each individual, as we understand how differently dementia, its different types and stages may affect individuals. Our highly personalised plans are crafted by our professional team of carers, who truly take their time getting to know our residents and establishing strong relationships with them and their families. This allows them to provide truly tailored solutions, which are not only focused on the care required but also their interests, likes and dislikes.
Alongside our care, which is available around the clock, we also provide our dementia-specific residents with a highly tailored well-being programme, which focuses on enabling independence and creativity. Cuffley Manor’s excellent dementia care team organises daily stimulating activities to embrace our residents’ hobbies and passions. All of these benefits are customised to the specific levels of dementia and attention needed.
To truly bring the community together and spread awareness about dementia and Alzheimer’s disease, Cuffley Manor regularly organises events, such as “Dementia Cafe”, which provides a supportive and friendly environment for anyone affected by dementia to share their experiences.
What are some signs and symptoms of dementia?
Dementia can come in a variety of different types and combinations. Its first signs can also be difficult to spot, as the symptoms often differ from person to person, making it difficult to pinpoint the exact signs of the disease. However, there are some symptoms commonly indicating early stages of dementia in patients. Such signs usually include memory loss, changes in attention span, and a decline in communication skills.
These issues are often noticed when patients start forgetting the names of family members, getting lost in familiar areas, as well as not being able to complete regular tasks independently. Drastic mood and behaviour changes or even deteriorating use of language and movement are also important indicators of cognitive decline. As previously mentioned, different dementia types manifest through different symptoms from person to person, making it a challenge to spot rarer types of the disease early on.
