Payal Chhabra

Hotel Services Manager

Over the past 17 years I have worked as a Physiotherapist and Deputy Manager with residents, families, loved ones and the wider community to promote a sense of belonging. I have previously been awarded as Deputy Manager of the year before joining Candlewood house.

I have always led a team which is attuned to providing a luxurious lifestyle in an environment that promotes a vibrant and homely atmosphere. Echoes of laughter’s with warm smiling faces are key for my day. Helping residents to achieve their aspirations and lead a meaningful life whilst making a positive difference, has always been at the centre of my personal ethos.

Creating a positive atmosphere with person-centred care is a commitment I and my team will continue to provide at this home away from home.

Ruth Kigaa

Home Manager

I have been the registered Home Manager at Karuna Manor since February 2017. I am pleased to be leading an exceptional team who are dedicated to delivering excellent person-centred care and we are proud to be rated Good in all areas by CQC.

I have a vast experience in clinical care, with the last 25 years specialising in elderly care. I am passionate about supporting my team members and I am most fulfilled when I enjoy spending time with our residents who love to enjoy a chat and a chuckle.

Rian Era

Care Services Manager

After graduating with a  bachelor’s degree in Nursing in 2003. I have worked in various departments in both medical and surgical settings, gaining over 18 years in experience along the way.

I joined the TLC family in 2015  and am pleased to say that I have been promoted to the role of Care Services Manager.

I’m honored to be working with a very dedicated team and amazing residents at Karuna Manor.

Nirali Patel

Hotel Services Manager

I have been at Karuna Manor since day one and have experienced the amazing journey that the team have been on as we strive to achieve outstanding.

I truly believe that everything happens for a reason. You meet various personalities, whether it be residents, relatives or team members and they all have their own story. They all teach us different things and have helped shape us into better people.

We have learnt to listen, to be kind and compassionate, to put ourselves in other people’s shoes and most of all to accept our weaknesses and find ways to make them into strengths.

Teamwork, Love and dedication is what makes Karuna Manor extra special and unique.

Rajesh Kerai

Community Development Manager

I have been living in Harrow since 2001 after I moved from Bristol. I have now joined the family at Karuna Manor Home as the Community Development Manager working closely with residents and their families responsible for all the new admissions and enquiries.

It gives me great pleasure to be able to give the families and residents of Karuna Manor a unique experience. 

Being able to converse fully in both Gujarati and English, allows me to communicate with the residents as well as assist them with any requirements or needs they may have.