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Marion Wak-Williams
Home Manager
Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.
Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.
Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.
Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.
Lyju Jose
Care Services Manager
Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
I was fortunate to be able to work for Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager since 2016.
I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.
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Ivy Nyein
Business Development Manager
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Welcoming new residents at Cuffley Manor – our care home near Oakmere
Located near calm and peaceful Oakmere and surrounded by its beautiful greenery, Cuffley Manor provides residents with care of the highest standard, alongside companionship and luxury. Our dedicated team of expert carers always aims to deliver highly tailored personal care, ensuring to customise anything from activities to dietary requirements, to suit the needs of every resident.
At our care home near Oakmere, we believe in creating a family-like atmosphere, where everyone feels safe, supported and able to express themselves. To make this possible for our residents, as they move into their new homes, we offer everyone the chance to create an individualised environment, which celebrates who they truly are – adding personal touches such as pictures, sentimental items or other decorations, so each person can feel truly at ease.
Offering care of the highest standard
- Residential care at Cuffley Manor care home is delivered by a team of highly trained professionals, who are dedicated to hearing and understanding each resident. Here we help everyone live independently with around-the-clock access to our care team and facilities. All of our residents have access to our high-quality care facilities, helping them stay active in a more holistic way by equally focusing on the wellness of both: their body and mind. Alongside our award-winning residential care, our residents benefit from the strong community feel, allowing them to continue socialising and meeting new people.
- Respite care in our care home near Oakmere, focuses on catering to our residents’ immediate needs, whilst still embracing their independence. Our care support team is available at any time of the day and provides residents with regular check-ups and any assistance, to ensure swift recovery. No matter how long your respite care period in our care home is, all of our residents get the opportunity to use our deluxe well-being facilities, as well as a vast array of activities, such as mini-golf, book club, bingo and others, which you can find in our activity calendar.
Tailored dementia care
Dementia care in our care home, located close to Oakmere, is highly personalised to each resident. Our expert staff focuses on establishing strong connections with residents, allowing them to learn about their individual needs. Alongside our care, which is available 24/7, we also supply our dementia-specific residents with a tailored well-being programme, which puts the main focus on enabling independence and creativity. Cuffley Manor’s excellent dementia care team organises daily stimulating activities to embrace our residents’ passions and interests. All these activities are highly tailored to the specific dementia needs and requests.
Cuffley Manor organises regular events customised to suit our dementia care residents’ needs, one such event is “Dementia Cafe”, where anyone affected by dementia can enjoy a hot drink and socialise in a supportive and safe environment.
What makes our care home close to Oakmere unique?
Our luxury care home, located near the beautiful Oakmere, will provide your loved ones with tranquillity, as well as nurturing and award-winning personal care. At Cuffley Manor we offer our residents many deluxe facilities, helping them stay physically active, as well as engaging their minds by helping them delve deep into their passions. Our residents can spend their time enjoying afternoon tea or coffee in one of our peaceful terraces or socialising with their companions in our in-house cafe or bistro. Everyone also always has the chance to get active by playing in our mini-golf court. And when the weather is pleasant, residents can bask in the sunshine in our beautiful gardens.
At Cuffley Manor, we strongly value our residents and strive to provide them with a strong sense of community and belonging. That is why we created The Cuffley Arms pub – which lets residents socialise in a safe and authentic environment. We also offer deluxe in-house amenities such as a hair and nail salon, as well as a spa, making sure our residents feel pampered and taken care of. We aim to provide everything our residents may need within the premises, this way giving them a sense of independence and letting them develop daily routines.
Personal care for every resident
Our approach to care is focused on providing every resident with the highest quality of personal care. We take the time to truly get to know our residents, including their likes, dislikes and needs, allowing us to provide them with highly tailored care and well-being plans.
To ensure the overall well-being of our residents we provide them with high-quality and nutritious meals, tailored to a variety of dietary requirements and food intolerances. Aside from the delicious meals, we also work hard to keep our residents engaged by creating many exciting activities and designing spaces, where they can delve into their hobbies and share their passions with others, thus encouraging everyone to express themselves freely. By providing personal care, that targets our residents’ physical, mental and emotional wellness we are able to ensure our residents are feeling happy, understood and taken care of. Allowing family members to rest assured knowing that our team of care professionals are providing your loved ones with all the care and support they require.
The decision between nursing care and residential care
Choosing the right type of care for your loved one is a challenging decision. Especially when trying to choose between a residential and a nursing care home. To make this process easier we offer a variety of care homes that provide the care you may need in the Hertfordshire area, with Cuffley Manor providing outstanding residential care and its sister home – Cooperscroft offering highly tailored nursing care.
To provide some guidance, the nursing care homes will be perfect for residents with more serious physical disabilities, critical conditions, requirement of palliative care or any type of complex medical condition that requires specialist equipment and 24/7 care. Meanwhile, residential care is suited best for residents with less severe medical conditions. It’s great for residents who wish to live independently in a safe care home environment, all while having constant access to care and being surrounded by a warm community.
