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Each year TLC’s teams and individuals are nominated for a variety national care and dementia awards in London, Hertfordshire, Surrey and Cambridge. Over the years TLC have been accredited and awarded by associations such as Carehome.co.uk, Investors In People, the UK Property Awards and the National Care awards, by enriching the livelihoods of our residents everyday.


Each year Carehome.co.uk awards care providers based on the impartial reviews submitted on their site. TLC Care has been recognised as one of the Top 20 Small UK Care Home Groups for 2019 and 2020. Our homes have also won regional awards in 2018, 2019 and 2020.

Investors In People

The Investors In People accreditation has been developed and refined over nearly 30 years to help companies, leaders and employees work together to create better, more productive workplaces. As well as our IIP Platinum accreditation, TLC Care was named Employer of the Year at the 2019 IIP Awards.

National Care Awards

The National Care Awards is the longest established annual awards for the care sector, celebrating the very best of the sector, highlighting excellence and rewarding those who work tirelessly to provide consistently outstanding care. TLC Care was delighted to win Care Operations Manager and Care Chef of the Year at the at the 2019 National Care Awards.

Great British Care Awards

The Great British Care Awards are a series of regional events that celebrate excellence across the care sector. The purpose of the awards are to pay tribute to individuals who demonstrate excellence in their field. TLC Team members from TLC have been awarded for their achievements in Care and Hospitality in 2017, 2018 and 2019 at the ceremony.

BSI Quality Management

BSI’s ISO 9001 is the internationally recognized Quality Management System (QMS) standard that can benefit any size organization. Designed to be a powerful business improvement tool. TLC Group have been accredited across all of our homes and with the ISO 9001:2015 standard.

Candlewood house Uk property awards winner 2020-2021

UK Property Awards

The United Kingdom Property Awards are open to residential and commercial property professionals from around the globe. They celebrate the highest levels of achievement from companies operating in all sectors of the property and real estate industry. TLC won best Public Services Development in 2016 for Camberley Manor, 2017 for Cuffley Manor & 2020 for Candlewood House.


Since 1999 the Pinders Awards have aimed to promote and recognise the best care-related property developments. TLC won awards for ‘Healthcare Design’ in 2016 for Camberley Manor and 2017 for Cuffley Manor.

Innovation & Excellence Awards

The Innovation & Excellence Awards give recognition to businesses that are transforming their respective industries by continually setting industry trends. TLC won this award in 2017 for ‘Excellence in Nursing Home Management’.

Hospitality Assured

Hospitality Assured is a quality standard created by the Institute of Hospitality specifically for customer facing businesses. They enable businesses to reach and exceed their full potential by following world class processes. Six out of our seven homes are ‘Hospitality Assured’ accredited.

Why Choose TLC

Dedicated Teams

At TLC we pride ourselves on making our residents’ dreams and wishes come true! Our passionate teams provide outstanding quality of care, supporting our residents according to their needs and preferences.


We enable our residents to fulfil their passions and learn new skills and hobbies. At our homes there’s something for everyone whether this is live music, dancing, art, cooking, gardening, theatre, opera or community excursions. We create weekly activities calendars for our TLC family to enjoy!

Dining & Nutrition

Our daily changing menus and restaurant-quality service deliver an exceptional dining experience. Our highly skilled chefs use locally sourced ingredients to ensure our residents benefit from a nutritious and balanced diet.


TLC’s luxury care homes are designed to provide a welcoming, immaculate environment that our residents love. You can relax and feel at home in landscaped gardens, spacious lounge areas, private dining rooms, cafes, beauty salons, cinemas and more.

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