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CUFFLEY
MANOR

Cuffley Manor is an award-winning care home in Hertfordshire that provides first-class residential care located in Potters Bar. The elegant décor, grand en-suite bedrooms and the wonderful community atmosphere make Cuffley Manor care home an exceptional place to live. Every resident can enjoy and take time to relax with afternoon tea and coffee in the stunning Bistro. The home has its very own mini-golf course, Putting Green and a themed pub - The Cuffley Arms. After listening to our residents' needs and the community, Cuffley Manor now offers an all-inclusive care package. The package includes fine dining and luxury treatments, together with its nurturing care, and with no unexpected costs. The uniqueness of this Potters Bar care home lies in the expertise of the staff and the nurturing care they provide.

Testimonials

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Meet the team

Marion Wak-Williams

Home Manager

I am honoured to be part of the team as Home Manager at Cuffley Manor Care Home and thrilled to join the TLC Family. I believe in our vision to be the number one UK leading Care Home of Excellence in Dementia, Nursing and Resident Care.

I started my nursing career in 2010, after I qualified as Registered Nurse, I worked in the NHS for three years however; moved to Private Healthcare to allow me to have further opportunities to build relationships with residents and their families. My career has been fulfilled in so many ways, I have also achieved Accredited End Of  Care Champion with Marie Curie Hospice Hospital and Outstanding CQC Rating.

I excel in delivering excellent care, I wake up every morning knowing that I will make a delivery to the lives of our residents and team. I pride myself on making the right choices for the team and residents, always acting in the best interest of those we are caring for; ensuring the team deliver a positive outcome for the residents to live happy and fulfilling lives.

 

 

Lyju Jose

Care Services Manager

Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.

I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.

I was fortunate to be able to work for  Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager since 2016.

I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.

Alan Hoff

Hotel Services Manager

I have worked in the Care industry for 26 years. With vast experience across catering, housekeeping, wellbeing and facilities management. I am an ambitious, outgoing, and commercially astute individual with a passion for outstanding customer service.

I believe this comes from hard work, attention to detail and team bonding. Our residents and the team at Cuffley Manor are at the heart of what we do and what we strive towards.

I joined Cuffley Manor in January 2022 as Hotel Services Manager, where I have been given the opportunity to use my experience to help ensure we improve the lives of  all our residents.

Jihan Al Dalhami

Finance and HR Manager

In 2023 I joined Cuffley Manor Care Home after coming from our sister home, Kailash Manor.

I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.

I am passionate about building relationships with the residents here at Cuffley Manor and also the relatives.

Virtual Tour
Activities
Dining
Testimonials
News

A Breath of Fresh Air

25 May 2021

The TLC Care group have been working at each stage of the pandemic to ensure the continual safety and well-being of the team and residents. With the arrival of relaxed measures in a post-lockdown environment, the TLC family are elated to be able to share our first resident’s venture out into the c…
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Cuffley Manor discuss the positive impact of Covid-19 Vaccine on BBC News

8 Feb 2021

Watch The Video HereMark Arrowsmith, 30, head of wellbeing at Cuffley Manor in Potters Bar, Hertfordshire. Shared his story of the highs and lows of working in a care home throughout the pandemic.In the video Mark describes a beautiful tribute to Howard, 105, a resident with an amazing…
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Grandpa Brian lifts the nation on the Capital FM Breakfast Show

30 Nov 2020

Cuffley Manor was broadcasting live to the nation this week as our very own resident Brian shared his views on staying positive during the Covid–19 pandemic with listeners of the Capital FM Breakfast Show.Roman Kemp held the interview with Brian and a young girl to get an insight of how peop…
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Hello and thank you for visiting our website! If you would like to arrange a tour of our home, please get in touch with me.

Marion Wak-Williams
Home Manager

Call Now:

01707 668900

Welcoming new residents at our luxury care home – Cuffley Manor

Cuffley Manor is a luxury residential care home located in the affluent area of Potters Bar, Hertfordshire. Our care home’s location provides excellent transport links to Northaw, Oakmere and busy London. Here we provide our residents with award-winning care, as we do across the whole TLC Care group. Our care homes are regularly reviewed and scored by the Care Quality Commission, which scores TLC Care highly. Alongside a wide variety of deluxe facilities, activities and a strong community feel, our highly experienced care team always goes above and beyond to ensure each resident feels heard, understood and taken care of.

In Cuffley Manor, we put a strong emphasis on communication with both, our residents and their families, which allows us to ensure that everyone included is well-informed and assured about the well-being of their loved one. For our residents to feel at home we help them customise their rooms – adding a touch of their personality, as well as tailoring activities and meals to suit any of their dietary requirements. Our value system helps us make sure everyone at Cuffley Manor feels a strong sense of community and belonging, all while being provided with a high standard of care delivered by trained and experienced carers.

Cuffley Manor Care home in Potters Bar
Cuffley Manor Luxury Care Home Potters Bar

What makes Cuffley Manor a unique care home?

In our luxury Potters Bar care home, we pride ourselves on our strong sense of community and companionship, blossoming in our deluxe premises. We make it easy for our residents to stay active and engaged by offering them an array of different activities, ranging from afternoon tea, mini-golf, creative art activities and more. At Cuffley Manor, we establish a tranquil and relaxing atmosphere in our facilities, so residents have a wide choice of terraces and lounges, where they can enjoy the sunshine and fresh air alongside a cup of tea and great company.

Located in a peaceful area of Hertfordshire, we encourage residents to continue with their personal routines. That’s why we have created The Cuffley Arms pub, where residents can socialise and enjoy our pub specials, all without having to leave our safe care home environment. Our luxury care home also offers such amenities as an in-house hair and nail salon, spa, and cinema. We aim to provide everything our residents may need in-house, thus bringing them a sense of independence and helping them develop new routines safely. Our holistic approach to health and well-being will ensure your loved ones are receiving all the support they may need.

Our Care Services

  • Residential care at Cuffley Manor helps residents live with freedom and independence in a luxurious home. All while having access to our specialist care and wellness facilities, attention from our dedicated team and being surrounded by the loving community.
  • Dementia care in our care home is personalised to each individual. All our dementia-specific residents are provided with a tailored well-being programme, access to facilities, as well as support from our highly experienced caring team. The specialist dementia care we provide is suited to the unique requirements of each resident.
  • Respite care we offer puts an emphasis on catering to our residents’ immediate needs in their day-to-day lives, all while providing them with easily accessible luxurious well-being amenities, a care support team and regular check-ups. We ensure high-quality personalised care for each resident, whether it’s needed for a few months or on a long-term basis.
Cuffley Manor Care Home in Hertfordshire

Facilities and Accommodation

The Cuffley Manor Team

Marion Wak-Williams

Home Manager

I am honoured to be part of the team as Home Manager at Cuffley Manor Care Home and thrilled to join the TLC Family. I believe in our vision to be the number one UK leading Care Home of Excellence in Dementia, Nursing and Resident Care.

I started my nursing career in 2010, after I qualified as Registered Nurse, I worked in the NHS for three years however; moved to Private Healthcare to allow me to have further opportunities to build relationships with residents and their families. My career has been fulfilled in so many ways, I have also achieved Accredited End Of  Care Champion with Marie Curie Hospice Hospital and Outstanding CQC Rating.

I excel in delivering excellent care, I wake up every morning knowing that I will make a delivery to the lives of our residents and team. I pride myself on making the right choices for the team and residents, always acting in the best interest of those we are caring for; ensuring the team deliver a positive outcome for the residents to live happy and fulfilling lives.

 

 


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Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

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