Our Homes will be hosting Open Days on Sat 21st Jan – please click to find out more and book your appointment.

See our latest Covid-19 policy update on visitation

CUFFLEY
MANOR

Cuffley Manor is an award-winning care home in Hertfordshire that provides first-class residential care located in Potters Bar. The elegant décor, grand en-suite bedrooms and the wonderful community atmosphere make Cuffley Manor care home an exceptional place to live. Every resident can enjoy and take time to relax with afternoon tea and coffee in the stunning Bistro. The home has its very own mini-golf course, Putting Green and a themed pub - The Cuffley Arms. After listening to our residents' needs and the community, Cuffley Manor now offers an all-inclusive care package. The package includes fine dining and luxury treatments, together with its nurturing care, and with no unexpected costs. The uniqueness of this Potters Bar care home lies in the expertise of the staff and the nurturing care they provide.

Slide for more

Meet the team

Alex Borobeica

Home Manager

Alex Borobeica brings extensive experience and passion to her role as Home Manager at Cuffley Manor. With a career spanning several countries, including Germany, Austria, Italy, and Portugal – Alex has worked across diverse areas of health and social care, supporting vulnerable adults with compassion and integrity.


Since moving to England in 2014, Alex has progressed through the sector from Health Care Assistant to Deputy Manager and now Home Manager. She holds a Level 5 Diploma and a BSc in Health and Social Care, and is currently studying for a Master’s in International Business Management. Alex’s leadership style is rooted in kindness, empathy, and inclusion. She is dedicated to delivering person-centred care and fostering a safe, supportive environment where both residents and staff feel valued.


Her favourite quote by Eleanor Roosevelt reflects her approach: “To handle yourself, use your head; to handle others, use your heart.”

Lyju Jose

Care Services Manager

Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.

I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.

I was fortunate to be able to work for  Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager since 2016.

I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.

Zachary Ekpe

Business Development Manager

With over a decade of experience in the health and social care sector, I have spent the past year proudly serving with TLC, specialising in residential and dementia care. From a young age, I’ve been deeply passionate about supporting our senior population and have dedicated my career to ensuring the highest standards of care and wellbeing for those we serve.

As your first point of contact for admission-related enquiries, I look forward to guiding you through the process and helping you find the most suitable care solutions for you or your loved one.

Ann Atienza

Hotel Services Manager

Ann has worked for many years in the hotel industry, working for a number of reputable global hotel companies such as Hilton, Marriot and Shangri-La. In recent years, Ann has found herself in the States working for hotels in California.

Academically speaking, Ann is a distinguished member of our team achieving a BSc in ‘Hotel Restaurant Management’ – something that she uses every day in her role at Cuffley Manor. In 2025, Ann took a big leap of faith when she moved back across the Atlantic to join the TLC Group as Hotel Services Manager in Cuffley Manor and has since settled into the UK.

Ann, is excited, driven and passionate about making residents and families feel heard and she is always looking to improve the vistor, dining and resident’s experience of all those who come into Cuffley Manor.

Andre Williams

Head Chef

My journey as a Chef began in 2005 when I started working as a Chef Assistant in a care home.

I gradually learnt my trade as the years went on and have also worked in numerous places, including restaurants and hospitals. I started working with TLC in January 2024 as a chef, and in March 2024, I became the head chef at Cuffley Manor.

I am good at conveying my feelings through my food. To find happiness in cooking is an art, and that gives me the passion and encouragement to inspire other people to become the best at their craft they can be.

Millie Solley

Practice Development Lead

I have worked in the care sector for over 40 years having started work as an activities coordinator in my home country of Scotland. I then started my carer as a care assistant and senior carer in hospitals and care homes.

I took a career break when I had my twins and studied for the Higher Social Care Programme in Edinburgh as a mature student, it was here I was diagnosed with Dyslexia and took part in a programme for those over 40 in education. Ten years ago I moved to England as a team leader and progressed to Care Services Manager and then home manager.

I joined TLC Care in 2017 as Regional Support Manager before progressing to Learning and Development Coach and am now back in a role I have a great passion for, Care Services Manager at Camberley Manor.  I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care.

Joanna Gracyzk

Head of Housekeeping

I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.

Seeing residents’ smiles, taking time to sit and talk with them, sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.

In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.

Virtual Tour
Activities
Dining
Reviews
News

Chef Jerrin selected as finalist in prestigious ‘Chef of the Year 2025’ competition

1 Jun 2025

We are absolutely delighted to share the exciting news that our very own Chef Jerrin, from Cooperscroft Care Home, has been selected as a finalist for the South East regional cook-off in the prestigious NACC Care Chef of the Year 2025 competition.The journey to this point has been one of p…
Read More

Chief Executive shares article in Estates Gazette

28 May 2025

Our Chief Executive, Paavan Popat, shares his latest article in the Estates Gazette, exploring how we can create truly inclusive and sustainable communities where wellbeing, intergenerational connection and building supportive environments lead the way.It is an inspiring and actionable read for …
Read More

Camberley Manor Marks The End Of Summer With Community Summer Fete

6 Sep 2024

On Saturday 24th August, Camberley Manor care home hosted a party for residents, relatives and the local neighbourhood joined by Surrey Heath Mayor, Cllr. Sarbie King.The afternoon included a magic show by Lee Florida, face painting, live music from local talent Natasha, and classic cars on disp…
Read More

Former Employee Of 68 Years Len Sapsford Revisits Marshall Airport

14 Aug 2024

Len Sapsford, a resident at Cherry Hinton Care Home, recently had the opportunityto revisit Marshall Airport, a place where he dedicated over 68 years of his life. Thisheartwarming trip was organized by the care home and provided Len with a chanceto reconnect with old memories and friends.Len wa…
Read More

Spreading Easter Joy: TLC Care Homes Extend Heartfelt Initiatives Into The Community

3 May 2024

While Easter may have passed, the spirit of giving and community engagement continues to thrive at TLC Care Homes. Over the weekend, TLC Care’s Cambridge Manor, Cherry Hinton, Camberley Manor, Cuffley Manor, Kailash Manor and Cooperscroft Care Homes extended the warmth of the holiday season throug…
Read More

World-Class Accreditation From Hospitality Assured

22 Jun 2023

TLC Care, a leading luxury care group operating nine exceptional homes, is thrilled to announce that it has successfully maintained its World Class Accreditation after being assessed by Hospitality Assured. The assessment resulted in an outstanding overall score of 84.1%, with a remarkable achieveme…
Read More

Welcoming new residents at Cuffley Manor

Nestled away on Coopers Lane Road, Hertfordshire, amidst tranquil and beautiful nature, Cuffley Manor offers residents award-winning care, and a strong atmosphere of companionship, all in our luxurious and safe care home environment. With a dedicated team of care professionals, who strive to provide the most tailored care, we ensure to truly listen and understand the needs of everyone living in Cuffley Manor.

At our residential care home, we make sure everyone feels a sense of belonging by encouraging our residents to socialise and partake in regular activities and events. On top of that, to make the transition into the care home easier, we help residents personalise their rooms, as well as taking their dietary preferences into account when serving our nutritious and delicious meals.

Contact us today to speak with a member of our team for more information. Tel: 01707 668900.

Care home in Coopers Lane

What makes our care home unique?

Our luxury care home will provide your loved ones with tranquillity accompanied by high-quality care. Here we offer our residents premium facilities, which allow them to stay active physically and mentally, giving them the space to delve deep into their hobbies. Cuffley Manor residents can spend their time enjoying afternoon tea or coffee in our tranquil terraces, as well as our in-house cafe or bistro. Everyone has an opportunity to get active by playing in our mini-golf court. When the weather is nice, residents can enjoy the sunshine and fresh air in our beautiful gardens or even join our gardening club.

At Cuffley Manor, we cherish our residents and strive to ensure they feel a strong sense of community and belonging. That’s why we designed The Cuffley Arms pub – which lets them enjoy the good times in a safe environment. We also offer luxury amenities such as an in-house hair and nail salon and spa, helping our residents feel pampered and empowered. We aim to provide everything our residents may need in-house, thus bringing them a sense of independence and helping them develop daily routines.

Cuffley Manor in Coopers Lane
Cuffley Manor residential care in Coopers Lane

Offering care of the highest standards

  • Residential care at Cuffley Manor helps residents live freely, enjoy their hobbies and socialise, all in our safe care home environment. Our team of highly trained care professionals make sure each resident feels heard and understood 24/7, this way providing a more personal approach to care.
  • Respite care in Potters Lane prioritises catering to our residents’ immediate needs. Our care support team is available around the clock, carrying our regular check-ups and providing any assistance needed. However long your respite care in Cuffley Manor is, we always make sure that your time with us is joyful and beneficial to your wellbeing.
  • Dementia care at our home is strongly tailored to suit the different types and stages of dementia our residents are living with, therefore each resident receives a personal care programme. On top of that, we organise daily activities to stimulate our residents’ minds and help them delve deep into their interests.

Highly tailored dementia care

Dementia care in our care home is strongly personalised to suit each individual, as we understand how differently dementia, its different types and stages may affect individuals. Our highly personalised plans are crafted by our professional team of carers, who truly take their time getting to know our residents and establishing strong relationships with them and their families. This allows them to provide truly tailored solutions, which are not only focused on the care required but also their interests, likes and dislikes.

Alongside our care, which is available around the clock, we also provide our dementia-specific residents with a highly tailored well-being programme, which focuses on enabling independence and creativity. Cuffley Manor’s excellent dementia care team organises daily stimulating activities to embrace our residents’ hobbies and passions. All of these benefits are customised to the specific levels of dementia and attention needed.

To truly bring the community together and spread awareness about dementia and Alzheimer’s disease, Cuffley Manor regularly organises events, such as “Dementia Cafe”, which provides a supportive and friendly environment for anyone affected by dementia to share their experiences.

What are some signs and symptoms of dementia?

Dementia can come in a variety of different types and combinations. Its first signs can also be difficult to spot, as the symptoms often differ from person to person, making it difficult to pinpoint the exact signs of the disease. However, there are some symptoms commonly indicating early stages of dementia in patients. Such signs usually include memory loss, changes in attention span, and a decline in communication skills.

These issues are often noticed when patients start forgetting the names of family members, getting lost in familiar areas, as well as not being able to complete regular tasks independently. Drastic mood and behaviour changes or even deteriorating use of language and movement are also important indicators of cognitive decline. As previously mentioned, different dementia types manifest through different symptoms from person to person, making it a challenge to spot rarer types of the disease early on.

Facilities and Accommodation

The Cuffley Manor Team

Marion Wak-Williams

Home Manager

Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.


Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.


Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.


Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.


 

 


Click here for the latest job opportunities

Testimonials

How to find us

Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like to take a much-needed break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like to take a much-needed break from caring for a loved one, TLC Care can provide the respite care you deserve.

Latest Updates

We are here to help