CUFFLEY
MANOR

Cuffley Manor is an award-winning, high quality residential care home located in Potters Bar. The tasteful décor, grand en-suite bedrooms and community atmosphere make Cuffley an exceptional place to live. Residents can enjoy afternoon tea or relax with a coffee in the stunning bistro area before heading off to our putting green or The Cuffley Arms, our very own themed pub area.

Reviews

Slide for more

Meet the team

Kay Mitchell

Home Manager

I am the Home Manager at Cuffley Manor and have over 15 years’ experience within the Care home sector.

Although my background had always been in accountancy since leaving school, I felt there was something missing.  I was first introduced to care 15 years ago, and can honestly say, I have never looked back.  Since then I have progressed from Health Care Assistant to Senior Carer, Deputy Manager and for the past 8 years, have been in a General/Home Managers position.

I am very passionate about providing not only an excellent standard of care but also an environment in which residents and the team are able to enjoy living and working in a home with a warm, friendly and fun atmosphere.  I am extremely proud to be part of the TLC family.

Sara Ramalho

Care Services Manager

I am the Care Services Manager at Cuffley Manor, and I have worked previously as a researcher in social care with unemployed women, elderly people and people with disabilities.

Originally from Portugal, in 2006 I come to the UK to work in a care home in North London. Now I’ve taken on a new challenge and my main aim is to support the wonderful residents here, to get the very best out of life and ensure they are receiving all the care they need.

Iva Ferrari

Hotel Services Manager

I successfully completed my MBA in 2002 and have extensively worked in the hospitality industry for over 12 years, gathering a wealth of experience and knowledge.

I am extremely passionate about delivering customer excellence and a high standard of service to all residents and visitors, ensuring perfection in all areas.

I am proud that our wellbeing and activities team are part of my department and that residents’ days are full of fun and interactive things to do.

Maria Servan

Community Development Manager

With over 15 years’ experience of sales and marketing in the hospitality sector, I still enjoy developing every day in my career, from studying new approaches to learning from those I meet along the way.

I will be ensuring that anyone looking for care for their loved ones receives a warm welcome here at Cuffley Manor.

I love meeting residents and their families, getting to know their life stories to provide a care solution that is tailored to them.

Virtual Tour
Activities
Dining
Reviews
News

Cuffley Manor discuss the positive impact of Covid-19 Vaccine on BBC News

8 Feb 2021

Watch The Video HereMark Arrowsmith, 30, head of wellbeing at Cuffley Manor in Potters Bar, Hertfordshire. Shared his story of the highs and lows of working in a care home throughout the pandemic.In the video Mark describes a beautiful tribute to Howard, 105, a resident with an amazing…
Read More

TLC Care scoops two UK Property Awards

30 Jan 2021

TLC Care scooped the Public Service Interior London and Public Service Development UK awards for Candlewood House at the prestigious International Property Awards. The Awards are judged by an independent panel of 80 industry experts who focus on design, quality, service, innovation, and commitment t…
Read More

Cambridge Manor and Cherry Hinton Xmas Toy Drive supported by BBC Radio Cambridgeshire

9 Dec 2020

Cambridge Manor and Cherry Hinton Care Homes have been spreading the Christmas cheer this year. The Team and residents realised that Cambridge is already the UK’s most unequal city and that this year would be incredibly difficult for many in our community.Cambridge Manor and Cherry Hinton Care…
Read More

Grandpa Brian lifts the nation on the Capital FM Breakfast Show

30 Nov 2020

Cuffley Manor was broadcasting live to the nation this week as our very own resident Brian shared his views on staying positive during the Covid–19 pandemic with listeners of the Capital FM Breakfast Show.Roman Kemp held the interview with Brian and a young girl to get an insight of how pe…
Read More

Connecting people during lockdown through Diwali

20 Nov 2020

Despite lockdown and COVID-19 restricting many typical celebrations, Karuna Manor’s residents were able to celebrate Diwali in the home and with their loved ones.As relatives were unable to visit their loved ones this year, our residents sent Diwali cards to family members as a way of staying …
Read More

7-day Religious Event at Karuna Manor

7 Oct 2020

ll Om Namo Bhagvate Vasudevay llKaruna Manor invites you to celebrate Shrimad Bhagwad Sapta, starting on Saturday 10th October. Bhagvat Puran is one of the greatest and popular Purans (religious texts) in Hinduism. It is the holy scripture about Lord Vishnu, his incarnations and the detailed…
Read More

Facilities and Accommodation

The Cuffley Manor Team

Kay Mitchell

Home Manager

I am the Home Manager at Cuffley Manor and have over 15 years’ experience within the Care home sector.

Although my background had always been in accountancy since leaving school, I felt there was something missing.  I was first introduced to care 15 years ago, and can honestly say, I have never looked back.  Since then I have progressed from Health Care Assistant to Senior Carer, Deputy Manager and for the past 8 years, have been in a General/Home Managers position.

I am very passionate about providing not only an excellent standard of care but also an environment in which residents and the team are able to enjoy living and working in a home with a warm, friendly and fun atmosphere.  I am extremely proud to be part of the TLC family.


Click here for the latest job opportunities

How to find us

Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

Latest Updates

We are here to help