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CUFFLEY
MANOR

Cuffley Manor is an award-winning care home in Hertfordshire that provides first-class residential care located in Potters Bar. The elegant décor, grand en-suite bedrooms and the wonderful community atmosphere make Cuffley Manor care home an exceptional place to live. Every resident can enjoy and take time to relax with afternoon tea and coffee in the stunning Bistro. The home has its very own mini-golf course, Putting Green and a themed pub - The Cuffley Arms. After listening to our residents' needs and the community, Cuffley Manor now offers an all-inclusive care package. The package includes fine dining and luxury treatments, together with its nurturing care, and with no unexpected costs. The uniqueness of this Potters Bar care home lies in the expertise of the staff and the nurturing care they provide.

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Meet the team

Alex Borobeica

Home Manager

Alex Borobeica brings extensive experience and passion to her role as Home Manager at Cuffley Manor. With a career spanning several countries, including Germany, Austria, Italy, and Portugal – Alex has worked across diverse areas of health and social care, supporting vulnerable adults with compassion and integrity.


Since moving to England in 2014, Alex has progressed through the sector from Health Care Assistant to Deputy Manager and now Home Manager. She holds a Level 5 Diploma and a BSc in Health and Social Care, and is currently studying for a Master’s in International Business Management. Alex’s leadership style is rooted in kindness, empathy, and inclusion. She is dedicated to delivering person-centred care and fostering a safe, supportive environment where both residents and staff feel valued.


Her favourite quote by Eleanor Roosevelt reflects her approach: “To handle yourself, use your head; to handle others, use your heart.”

Manveer Singh

Hotel Services Manager

Manveer brings a wealth of experience to TLC Candlewood House Care Home, having worked in prestigious 5-star hotels in Dubai and India. With a strong background in hospitality and service excellence, Manveer ensures that every aspect of our hotel services, from housekeeping to dining, meets the highest standards of quality and care.

Passionate about creating a welcoming and luxurious environment, Manveer is dedicated to enhancing the comfort and well-being of our residents by blending world-class hospitality with a personalised touch. His attention to detail and commitment to excellence make him an invaluable part of the team.

Joanna Gracyzk

Head of Housekeeping

I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.

Seeing residents’ smiles, taking time to sit and talk with them, sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.

In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.

Akshay Sanjai Edathottiyil

Business Support Manager

I came to the UK to pursue my master’s. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of care before, my experience at TLC has piqued my curiosity in it. I was formerly employed in Cherry Hinton, but due to commuting issues, I was transferred to Cuffley Manor. I grew close to the Cuffley people, and I eagerly anticipated working alongside my colleagues each day.
My academics required me to participate in an internship program. I received an offer from TLC to work as an administrator and financial assistant for a year at the Carlton Court Care Home. I was given fresh opportunities for learning and growth while I was at Carlton. I would say that Carlton changed the course of my financial career. I was now offered the amazing chance to return to Cuffley Manor in the capacity of Manager of Finance and HR.

Sheila Maniti

Care Service Manager


Sheila is a Registered Nurse with years of experience in management and team leadership.  As Care Service Manager, Sheila combines clinical knowledge with a person-centered approach to ensure the highest standards of resident care and operational excellence.


Sheila’s career in TLC Care is built on a comprehensive foundation, having progressed through every level of the frontline workforce. Starting as a Care Assistant and advancing to Team Leader and Nurse, Sheila has gained firsthand insight into the daily lives of residents and the essential support required by care teams. Sheila then progressed to the role of Practice Development Lead, where she specialized in training and mentoring both nursing and care team to elevate clinical competencies and service delivery.





Prior to joining the TLC team, Sheila has also served as a Case Manager within a care home setting, where she excelled in navigating care pathways and coordinating multidisciplinary support for residents with diverse needs. Sheila’s background in case management ensures that care planning is meticulous, advocacy is prioritized, and every resident receives a bespoke care experience.





Driven by a passion for professional development and quality improvement, Sheila is dedicated to fostering a culture of excellence. Sheila is committed to empowering the team through continuous learning and ensuring that the home remains a safe, vibrant, and compassionate environment for all residents and their families.



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Welcoming new residents at Cuffley Manor

Nestled away on Coopers Lane Road, Hertfordshire, amidst tranquil and beautiful nature, Cuffley Manor offers residents award-winning care, and a strong atmosphere of companionship, all in our luxurious and safe care home environment. With a dedicated team of care professionals, who strive to provide the most tailored care, we ensure to truly listen and understand the needs of everyone living in Cuffley Manor.

At our residential care home, we make sure everyone feels a sense of belonging by encouraging our residents to socialise and partake in regular activities and events. On top of that, to make the transition into the care home easier, we help residents personalise their rooms, as well as taking their dietary preferences into account when serving our nutritious and delicious meals.

Contact us today to speak with a member of our team for more information. Tel: 01707 668900.

Care home in Coopers Lane

What makes our care home unique?

Our luxury care home will provide your loved ones with tranquillity accompanied by high-quality care. Here we offer our residents premium facilities, which allow them to stay active physically and mentally, giving them the space to delve deep into their hobbies. Cuffley Manor residents can spend their time enjoying afternoon tea or coffee in our tranquil terraces, as well as our in-house cafe or bistro. Everyone has an opportunity to get active by playing in our mini-golf court. When the weather is nice, residents can enjoy the sunshine and fresh air in our beautiful gardens or even join our gardening club.

At Cuffley Manor, we cherish our residents and strive to ensure they feel a strong sense of community and belonging. That’s why we designed The Cuffley Arms pub – which lets them enjoy the good times in a safe environment. We also offer luxury amenities such as an in-house hair and nail salon and spa, helping our residents feel pampered and empowered. We aim to provide everything our residents may need in-house, thus bringing them a sense of independence and helping them develop daily routines.

Cuffley Manor in Coopers Lane
Cuffley Manor residential care in Coopers Lane

Offering care of the highest standards

  • Residential care at Cuffley Manor helps residents live freely, enjoy their hobbies and socialise, all in our safe care home environment. Our team of highly trained care professionals make sure each resident feels heard and understood 24/7, this way providing a more personal approach to care.
  • Respite care in Potters Lane prioritises catering to our residents’ immediate needs. Our care support team is available around the clock, carrying our regular check-ups and providing any assistance needed. However long your respite care in Cuffley Manor is, we always make sure that your time with us is joyful and beneficial to your wellbeing.
  • Dementia care at our home is strongly tailored to suit the different types and stages of dementia our residents are living with, therefore each resident receives a personal care programme. On top of that, we organise daily activities to stimulate our residents’ minds and help them delve deep into their interests.

Highly tailored dementia care

Dementia care in our care home is strongly personalised to suit each individual, as we understand how differently dementia, its different types and stages may affect individuals. Our highly personalised plans are crafted by our professional team of carers, who truly take their time getting to know our residents and establishing strong relationships with them and their families. This allows them to provide truly tailored solutions, which are not only focused on the care required but also their interests, likes and dislikes.

Alongside our care, which is available around the clock, we also provide our dementia-specific residents with a highly tailored well-being programme, which focuses on enabling independence and creativity. Cuffley Manor’s excellent dementia care team organises daily stimulating activities to embrace our residents’ hobbies and passions. All of these benefits are customised to the specific levels of dementia and attention needed.

To truly bring the community together and spread awareness about dementia and Alzheimer’s disease, Cuffley Manor regularly organises events, such as “Dementia Cafe”, which provides a supportive and friendly environment for anyone affected by dementia to share their experiences.

What are some signs and symptoms of dementia?

Dementia can come in a variety of different types and combinations. Its first signs can also be difficult to spot, as the symptoms often differ from person to person, making it difficult to pinpoint the exact signs of the disease. However, there are some symptoms commonly indicating early stages of dementia in patients. Such signs usually include memory loss, changes in attention span, and a decline in communication skills.

These issues are often noticed when patients start forgetting the names of family members, getting lost in familiar areas, as well as not being able to complete regular tasks independently. Drastic mood and behaviour changes or even deteriorating use of language and movement are also important indicators of cognitive decline. As previously mentioned, different dementia types manifest through different symptoms from person to person, making it a challenge to spot rarer types of the disease early on.

Facilities and Accommodation

The Cuffley Manor Team

Marion Wak-Williams

Home Manager

Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.


Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.


Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.


Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.


 

 


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Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like to take a much-needed break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like to take a much-needed break from caring for a loved one, TLC Care can provide the respite care you deserve.

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