CUFFLEY
MANOR

Cuffley Manor is an award-winning, high quality residential care home located in Potters Bar. The tasteful décor, grand en-suite bedrooms and community atmosphere make Cuffley an exceptional place to live. Residents can enjoy afternoon tea or relax with a coffee in the stunning bistro area before heading off to our putting green or The Cuffley Arms, our very own themed pub area.

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Meet the team

Kay Mitchell

Home Manager

I am the Home Manager at Cuffley Manor and have over 15 years’ experience within the Care home sector.

Although my background had always been in accountancy since leaving school, I felt there was something missing.  I was first introduced to care 15 years ago, and can honestly say, I have never looked back.  Since then I have progressed from Health Care Assistant to Senior Carer, Deputy Manager and for the past 8 years, have been in a General/Home Managers position.

I am very passionate about providing not only an excellent standard of care but also an environment in which residents and the team are able to enjoy living and working in a home with a warm, friendly and fun atmosphere.  I am extremely proud to be part of the TLC family.

Sara Ramalho

Care Services Manager

I am the Care Services Manager at Cuffley Manor, and I have worked previously as a researcher in social care with unemployed women, elderly people and people with disabilities.

Originally from Portugal, in 2006 I come to the UK to work in a care home in North London. Now I’ve taken on a new challenge and my main aim is to support the wonderful residents here, to get the very best out of life and ensure they are receiving all the care they need.

Iva Ferrari

Hotel Services Manager

I successfully completed my MBA in 2002 and have extensively worked in the hospitality industry for over 12 years, gathering a wealth of experience and knowledge.

I am extremely passionate about delivering customer excellence and a high standard of service to all residents and visitors, ensuring perfection in all areas.

I am proud that our wellbeing and activities team are part of my department and that residents’ days are full of fun and interactive things to do.

Christina Tselepou

Community Development Manager

I am really pleased to be joining as Community Development Manager for Cooperscroft, having spent over 15 years working in the hospitality sector.  My key focus is the care and happiness of residents and their family members.

I am looking forward to being a big part of the Cooperscroft team, bringing my delightful personality to connect with our current residents and build new relationships with them and their families.

I will be in and around the Potters Bar and Cockfosters areas, expanding my contacts with the community and businesses.  Feel free to approach me anytime.

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Activities
Dining
Reviews
News

Connecting people during lockdown through Diwali

20 Nov 2020

Despite lockdown and COVID-19 restricting many typical celebrations, Karuna Manor’s residents were able to celebrate Diwali in the home and with their loved ones.As relatives were unable to visit their loved ones this year, our residents sent Diwali cards to family members as a way of staying …
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7-day Religious Event at Karuna Manor

7 Oct 2020

ll Om Namo Bhagvate Vasudevay llKaruna Manor invites you to celebrate Shrimad Bhagwad Sapta, starting on Saturday 10th October. Bhagvat Puran is one of the greatest and popular Purans (religious texts) in Hinduism. It is the holy scripture about Lord Vishnu, his incarnations and the detailed…
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TLC Care recognised as one of the UK’s top employers by Investors in People

8 Sep 2020

Team members and residents across TLC Care are celebrating after we were awarded Platinum status by the prestigious and internationally recognised Investors in People accreditation group.Platinum is the highest accreditation possible and is held by only 2% of the 8,000 UK companies that apply. T…
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Exercise and Wellbeing for Older People in Lockdown

25 May 2020

The lockdown, social distancing and shielding for older people has placed certain limits and restrictions on the movements and activities of older people everywhere, but especially here in the UK. The older community has been advised to stay at home as much as possible, rely on others to run their e…
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How to connect with loved ones during social distancing

1 May 2020

The COVID-19 pandemic and the subsequent social distancing measures have been hard on a lot of people. As care homes like ours have had to protect their residents from contracting the virus, they have had to close their doors to guests except in cases of emergency. With weeks of this social distanci…
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A message for our TLC family

19 Apr 2020

We know that our team members are continuing to make a difference every day to the lives of our residents during this crisis. At TLC, our one team approach makes us who we are – and we wanted to share our appreciation for all of you in the video below:…
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Facilities and Accommodation

The Cuffley Manor Team

Kay Mitchell

Home Manager

I am the Home Manager at Cuffley Manor and have over 15 years’ experience within the Care home sector.

Although my background had always been in accountancy since leaving school, I felt there was something missing.  I was first introduced to care 15 years ago, and can honestly say, I have never looked back.  Since then I have progressed from Health Care Assistant to Senior Carer, Deputy Manager and for the past 8 years, have been in a General/Home Managers position.

I am very passionate about providing not only an excellent standard of care but also an environment in which residents and the team are able to enjoy living and working in a home with a warm, friendly and fun atmosphere.  I am extremely proud to be part of the TLC family.


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How to find us

Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Nursing care
Nursing care

Our nursing teams are here to support and care for you 24 hours a day. After developing a tailored care plan with you, our qualified nurses and carers will provide you with ongoing visibility over all the support your loved one will receive.

Our nursing teams are here to support and care for you 24 hours a day. After developing a tailored care plan with you, our qualified nurses and carers will provide you with ongoing visibility over all the support your loved one will receive.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

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