We are committed to safeguarding all our residents and team members from harm. We recognise that all our people, regardless of race, age, ability, gender, identity, sexual orientation, religion or belief, have the right to protection from all types of harm or abuse. We work closely with partner organisations to ensure that we follow safeguarding best practice.
TLC Care has a comprehensive safeguarding policy, the implementation of which is overseen by our Chief Operating Officer and supported by senior leadership team.
We take robust steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles. Additionally, we have a code of conduct for all team members and volunteers.
We take the safety and wellbeing of our team members and volunteers seriously, and we have put systems and processes in place to identify and assess potential areas of risk across all our activities; and we ensure remedial plans are put in place to address these risks. Our whistleblowing policy encourages our team members to speak up. All our team members are trained to recognise signs which could indicate that a person is at risk. We actively encourage our team members and those who use or come into contact with our services, to speak up about things which they think could cause harm to people and we act promptly when concerns have been raised.
We highly value the contribution of our team members and offer them a range of support to manage and cope with the sometimes-challenging nature of our work. We are committed to creating a safe place to work and also a supportive and rewarding one
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If you have any queries about our homes or care in general, our expert team of trained professionals are here to help. We look forward to hearing from you.
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We love to showcase our beautiful homes. Whether virtual or in person, we would love for you to see our fabulous facilities and meet our amazing teams