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Xiao Williams
Home Manager, Candlewood House Care Home
I first studied advanced nursing in China during the 1980s. Over the years, I have expanded my career across different countries, from the Middle East to eventually settling in the UK. After successfully completing the NMC Overseas Adaptation Programme, I have been dedicated to Intensive Care Nursing within the NHS Trust since 2006. Throughout my career, I have always maintained an unwavering passion for clinical service improvement and delivering excellent treatment and care for those who are in need most. This led me to pursue an MSc in Quality and Safety in Healthcare at Imperial College London in 2010 and later an MBA at Cranfield University School of Management to consolidate my business acumen and leadership skills in 2013.
Coming from a medical family background, I have always carried a deep sense of compassion. My professional journey took a turn, from acute care to Clinical Governance then the Elderly Care. At Candlewood House Care Home, I am excited to develop and support our team to provide the best possible care to our residents. Our overarching passion is to enrich the lives of our residents, team members and the local communities we serve.
Rona Ponto
Care Services Manager
Making a positive impact to the lives of our residents is my goal. I am passionate about delivering high-standard person-centred care and promoting independence by empowering others.
I look forward to building relationships with residents, families, team members and the wider community.
Mario Marzolini
Business Development Manager
After 20 years of working within the hospitality industry, I chose a different career path and decided the world of care, especially Dementia, was my next step. I joined TLC Care at our sister care home, Camberley Manor Care Home as Business Development Manager in April 2022 and then in October 2023, I joined the team here at Candlewood House Care home. I am looking forward to developing our relationship with our local community and supporting individuals in their journeys to find the perfect care homes for their loved ones or themselves.
I am very happy to have joined such an award-winning company and I am looking forward to building relationships with our community and family and residents.
Jade Smith
Hotel Services Manager
I have always worked in the healthcare industry and have over 10 years of experience. I joined TLC in May 2021 as the head chef in our


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Hello and thank you for visiting our website! If you would like to arrange a tour of our home, please get in touch with me.
Mario Marzolini
Business Development Manager
Call now:
020 3893 2929
Welcoming new residents at Candlewood House Care Home
Our teams ensure the level of care is of a high standard and this comes through recruiting team members with a multitude of experience as well as the quality training and development from TLC Care.
One of our newest homes, close to Golders Green, Finchley and Hampstead, the home has a fantastic range of facilities for residents to enjoy. They cater for multiple religions and have held various religious events for residents to enjoy high holy days and religious festivals. The home has themed lounges, a cinema room to enjoy previous and current movies and even a sweet shop!


What do we mean by luxury care in our care homes?
- Residents’ individual needs are met with the highest level of attention and devotion
- Exquisite culinary experiences created by award-winning chefs
- State-of-the-art facilities offer unsurpassed comfort without compromising quality or safety standards
- A dedicated well-being team is on hand 7 days a week and 3-4 times a day for activities
- Top-notch both internal and external visits to the local community
- Team members that go above and beyond
- Tranquil environment for all
- Sense of community and belonging in our care home
Care services in our North London home:
- Residential care in Candlewood House is provided by professional teams, who are dedicated to hearing and understanding every resident’s needs. We help our residents live independently with constant access to our care team and wellness facilities. By focusing on the overall well-being of our residents, we ensure they are feeling their best.
- Nursing care in our friendly home is provided by a team of registered nurses, who always strive to provide the most tailored personal care. By offering award-winning nursing care, deluxe facilities, and a strong community atmosphere, we ensure our residents feel a sense of belonging during their time at Candlewood House.
- Dementia care offered in our North London care home is available 24/7 and is tailored to suit each resident’s needs. Alongside our care, we organise a variety of stimulating activities and events, to ensure our residents are engaged physically, mentally and socially.
- Respite care caters to our residents’ immediate needs, supporting their recovery journeys. Alongside our care, Residents are always encouraged to enjoy all the facilities and activities offered in our tranquil care home.
