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Candlewood
House
care home

Candlewood House is our brand new care home near Finchley Road, North London on the doorstep of Hampstead, Belsize Park and Kilburn. Innovative care home technology, experienced care personnel, thoughtful design, which includes a sensory room, library and bookshop are all offered in Candlewood House. Which allows you or your loved one partake in stimulating activities organised regularly, while still having 24/7 access to award-winning respite, dementia, nursing and residential care. This beautiful care home located in the Finchley Road area carries all the core values of TLC Care.

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Meet the team

Xiao Williams

Home Manager, Candlewood House Care Home

I first studied advanced nursing in China during the 1980s. Over the years, I have expanded my career across different countries, from the Middle East to eventually settling in the UK. After successfully completing the NMC Overseas Adaptation Programme, I have been dedicated to Intensive Care Nursing within the NHS Trust since 2006. Throughout my career, I have always maintained an unwavering passion for clinical service improvement and delivering excellent treatment and care for those who are in need most. This led me to pursue an MSc in Quality and Safety in Healthcare at Imperial College London in 2010 and later an MBA at Cranfield University School of Management to consolidate my business acumen and leadership skills in 2013.

Coming from a medical family background, I have always carried a deep sense of compassion. My professional journey took a turn, from acute care to Clinical Governance then the Elderly Care. At Candlewood House Care Home, I am excited to develop and support our team to provide the best possible care to our residents. Our overarching passion is to enrich the lives of our residents, team members and the local communities we serve.

Rona Ponto

Care Services Manager

Making a positive impact to the lives of our residents is my goal. I am passionate about delivering high-standard person-centred care and promoting independence by empowering others.


I look forward to building relationships with residents, families, team members and the wider community.

Jade Smith

Hotel Services Manager

I have always worked in the healthcare industry and have over 10 years of experience. I joined TLC in May 2021 as the head chef in our sister home, Camberley Manor. During this time, I worked extremely hard to create an exceptional dining room experience for our residents, from providing meals three times a day, and delicious snacks and working closely with the unit managers to ensure the correct nutrition and hydration given.

I have been recognised as the Southeast care chef of the Year, winning two awards, one being with the NACC and the other being The Great British Care Awards.

My TLC journey has now led me to become the Hotel service Manager at Candlewood House, after showing I can create an Outstanding experience in the catering department, my mission is to continue my hard work by supporting the services departments to give outstanding experience across the whole home and exceed our resident’s expectations every day.

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Activities

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News

TLC Care are delighted to be the first care home provider in the UK to partner with TympaHealth

24 Feb 2022

With aging populations and fewer GPs offering wax removal, ear and hearing health services are in high demand, and patients need new ways to access healthcare.TympaHealth is the world’s first all-in-one hearing health assessment system. TympaHealth partnered with TLC Care, a luxury care ho…
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Make a bear better campaign

6 Nov 2021

Calling all unwanted teddy bears, Cherry Hinton care home are running a make a bear better campaign to donate unwanted teddy bears with all proceeds going to COPE….
Read More

TLC Care Wins Two Great British Care Awards

2 Aug 2021

Last week Thursday at The Hilton, Bankside, the TLC Care team attended the awards night for the Great British Care Awards which were postponed for 2020. 22 team members were shortlisted from across the TLC Care portfolio, creating a wonderfully positive stir within the family. In anticipation …
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Oaks Nursery Reunited with Cherry Hinton for a Teddy Bears Picnic

9 Jul 2021

The children of Oaks Nursery joined residents of Cherry Hinton Care Home, Cambridge for a picnic in the garden. The nursery often visited residents before lockdown in March 2020 and this celebration marked the first visit back into the home. Organised by Community Development Manager, Amber Christou…
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Visiting Your Loved One & Trips Out of the Home – COVID Update

8 Jul 2021

It is with great excitement that with vaccinations ever increasing and our meticulous risk mitigation, that we are nearing the end of lockdown measures in July.Trips Out of the HomeEach home can now facilitate more visits out of the home for residents without the need for isolating on thei…
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TLC Care launches ‘Blue Light Tuesdays’ initiative for healthcare professionals and key workers

7 Jul 2021

TLC’s Blue Light Tuesdays launched during an imperative week to the Social Care industry – Care Home Open Week. Blue Light Tuesday is a day long event, aimed at all healthcare professionals and front line workers who are welcome visit any of our eight TLC homes for a treat and beverage.Aimed…
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Xiao Williams Home manager

Hello and thank you for visiting our website! If you would like to arrange a tour of our home, please get in touch with me.

Xiao Williams
Home Manager

Call now:

020 3893 2929

Welcoming new residents at Candlewood House care home

Candlewood House is a luxury care home located near the affluent Finchley Road in North London. The location of our care home makes it easy to reach different areas within vibrant London, as well as other surrounding cities. Here our care teams strive to provide our residents with the best standard of care, which is reflected in the great scores given by the Care Quality Commission (CQC), which reviews our care homes regularly.

Besides the award-winning care provided by our healthcare professionals and registered nurses, who use their clinical knowledge to support our residents, we also offer a wide variety of in-house facilities, events and activities. All of which are highly tailored to suit our residents, their well-being and interests. Every resident is encouraged to partake in our events and activities, which help us build on the warm community atmosphere in our Finchley Road care home.

What makes our care home near Finchley Road unique?

We pride ourselves on the welcoming community feel, as we cater for multiple cultures and have held various religious events for residents to enjoy high holy days and religious festivals. Our warm and nurturing staff members always encourage residents to stay active and social by joining such activities as Flower Arranging classes, Yoga & Meditation, book and baking clubs, as well as many others taking place in our purpose-built home. At our Candlewood House, we establish a tranquil atmosphere with beautifully landscaped gardens, making it easy for residents to get some fresh air and enjoy the sunshine outside.

We offer our residents an extensive range of luxury facilities, such as en-suite wet rooms, fine dining, laundry services, a hair salon and more. Communal facilities like our dining area make it easy for our residents to socialise with others while sharing nutritious meals.

Our Care Services

  • Nursing care in Candlewood House is provided by our dedicated team of registered nurses, who strive to get to know each resident and customise individual care plans to improve the well-being of each resident.
  • Residential care in our home near Finchley Road, London helps residents live independently by encouraging them to establish their own routines, all while having 24/7 access to professional care. Relocating to a residential home is especially beneficial for the elderly, who get to continue with their lives and stay social in a safe care home environment.
  • Dementia care helps make our residents’ lives more independent while stimulating them socially, physically and mentally. The care we provide is highly tailored and based on individual dementia needs.
  • Respite care we offer aids anyone with recent injuries or physical disabilities. During your respite period at Candlewood House, you will be able to enjoy our luxury facilities, such as our in-house cinema, craft activities room, fine dining and many more.
Candlewood residential care in Finchley Road
Candlewood House Care home in North London room lounge by TLC Care

A safe and comfortable home for the elderly in North London

At Candlewood House, we empathise with how difficult it can be for the elderly to comfortably and safely continue with their day-to-day routines. Our assisted living facilities provide senior residents with the needed support, without taking away from their independence.

Residents are encouraged to be their own person while having 24/7 access to our personalised care in a safe environment. Asides from exceptional care, we organise regular activities and events, fully customised to what our residents are passionate about. Through our active approach, we are able to ensure each of our residents is engaged and stimulated socially, mentally and physically while feeling a sense of belonging in our warm and welcoming community.

Facilities and Accommodation

The Candlewood House Team

Jordan Pereira

Jordan Pereira

I have been working in care homes since 2012 when I joined a large care group as a Registered General Nurse. I have since held several positions within the private and public healthcare sectors, including Hospital Clinical Bed & Site Manager, Regional Support Manager and Home Manager for a large care home provider and, recently, as the Registered Manager for a luxury care home and retirement community operator.


Throughout my career I have had the opportunity to complete a PgCert in Diabetes with the Ulster University and a MSc in Management and Leadership in Health and Social Care with the University of Cumbria.


As a values-driven Home Manager, embedding TLC’s values of Truth, Lovel and Compassion are very important to me. A positive culture, embedded values and shared purpose are key components of our everyday life here at Candlewood House. I am delighted to be part of the TLC Care Family and to be leading a highly experienced and motivated team at Candlewood House.


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How to find us

Care Services

Residential care
Residential care

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Life at our homes offers friendly and fulfilling interactions with our residents and team members every day. You can live your life independently in a luxury setting with first class facilities, while being part of TLC Care’s warm and welcoming family environment.

Nursing care
Nursing care

Our nursing teams are here to support and care for you 24 hours a day. After developing a tailored care plan with you, our qualified nurses and carers will provide you with ongoing visibility over all the support your loved one will receive.

Our nursing teams are here to support and care for you 24 hours a day. After developing a tailored care plan with you, our qualified nurses and carers will provide you with ongoing visibility over all the support your loved one will receive.

Dementia care
Dementia care

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

At TLC Care we focus on building personal relationships that enable independence and creativity. Our holistic approach includes specifically-designed facilities, tailored wellbeing programmes, life story work and engagement with specialist dementia care organisations.

Respite care
Respite care

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

Whether you are considering a new chapter of your life in a care home, looking for support while you recuperate or would like a break from caring for a loved one, TLC Care can provide the respite care you deserve.

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