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Marion Wak-Williams
Home Manager
Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.
Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.
Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.
Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.
Lyju Jose
Care Services Manager
Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
I was fortunate to be able to work for Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager since 2016.
I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.
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Welcoming new residents at our Northaw care home – Cuffley Manor
Cuffley Manor is a luxury care home, located near the beautiful Northaw. Here we offer award-winning residential, dementia and respite care. Our professional team is devoted to delivering highly tailored care to suit individual needs, ensuring that everyone is getting the right support and attention.
At Cuffley Manor, we focus on creating a sense of home and community for each resident. To make it easier for residents to settle into the care home, we help them customise their rooms in a way that reflects their character. Our unique and authentic in-house pub – The Cuffley Arms, encourages socialising within our care home. We want to help our residents develop routines and build confidence and to achieve it, we provide such amenities as an in-house nail and hair salon, lounges and a spa, available to residents whenever they want to feel pampered. Cuffley Manor aims to help residents feel independent and in tune with their daily routines everything they may need in our safe care home environment.
Offering care of the highest standard
- Residential care at our Northaw care home fosters independence, helping residents partake in their hobbies through a variety of activities and events. Our team of nurturing healthcare professionals ensure that every resident feels heard and understood. Close connections between our teams and residents help us deliver truly personalised care. Everyone in our care home is also encouraged to partake in stimulating activities, which help residents stay active and engaged in all three aspects: physical, social and psychological.
- Respite care near Northaw is focused on catering to our residents’ immediate needs, aiding their journey to recovery. Our professional carers provide them with 24/7 support and regular check-ups, without hindering their sense of independence. No matter how long your respite period may be, the Cuffley Manor team will make sure to provide you with easy access to in-house amenities and stimulating activities.
Tailored dementia care
Dementia care in our care home is highly customised to each individual. Our experienced team of carers focuses on establishing trust and personal relationships with residents, allowing them to better understand how to improve their sense of well-being. Alongside our care and support, which are available 24/7, we provide our dementia-specific residents with a highly tailored well-being programme, enabling their independence and creativity. Cuffley Manor’s excellent dementia care team organises daily stimulating activities to help our residents continue enjoying their hobbies and passions. All these benefits and activities are customised to the specific levels of support needed.
Cuffley Manor organises regular events tailored towards our dementia care residents’ needs, such as “Dementia Cafe”, where anyone affected by dementia can enjoy a hot drink and socialise in a supportive and safe environment.
What makes our Northaw care home unique?
Our luxury care home is based near the calm and tranquil Northaw in Hertfordshire. Here your loved ones will be provided with peacefulness, a strong sense of community and award-winning care. At Cuffley Manor we offer our residents premium facilities, which encourage them to stay physically and mentally active, thus improving their overall well-being. We understand the importance of giving our residents the space to delve deep into their hobbies and passions, therefore we offer many easily accessible amenities where they can express themselves. On more relaxing days, Cuffley Manor residents can spend their time enjoying warm drinks in our in-house cafe or bistro, as well as enjoy the sunshine in our beautiful gardens.
At Cuffley Manor, we strive to ensure that our residents feel a strong sense of community and belonging. Our team always encourages our residents to socialise. That’s why we designed The Cuffley Arms pub – which lets them enjoy the good times in a safe environment. We also offer deluxe facilities such as an in-house hair and nail salon and even a spa, which makes it easier for our residents to feel. We aim to provide everything our residents may need in-house, thus bringing them a sense of independence and helping them develop daily routines.
What are some signs and symptoms of dementia?
Dementia symptoms can strongly differ from person to person, making it difficult to pinpoint the exact signs of the disease. However, there are some commonly spotted symptoms of early dementia in patients. Such signs can be forgetting the names of close family members and old memories, getting lost in familiar areas, as well as not being able to complete regular tasks independently. Drastic mood and behaviour changes or even deterioration of language skills and movement are important signs to look out for, as they indicate a cognitive decline.
