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TLC Care Questionnaire

The TLC Care Questionnaire

Welcome to the TLC Care Questionnaire. Through answering four short questions on the circumstances surrounding your care needs, we hope to help you to find the perfect care setting for you or your loved one.

Thank you for completing our

TLC Care Questionnaire

This summarises your responses and our advice and we hope it helps you to find the perfect care setting for you or your loved one. You can find more useful links below and on our website, or please contact one of our Care Advisors and we will be happy to answer any question.
You answered: + extra help with: .
This suggests the type of care you need is

Memory Loss Care

TLC Care has a very specialised and bespoke care approach for individuals who are experiencing memory loss, due to Alzheimer’s or other forms of Dementia. Each of our care homes provides a dedicated Memory Loss Care programme and management approach that is designed to provide therapeutic benefits as well as creating a stimulating and rewarding environment. We have incorporated a number of unique features to make everyday life safer and less challenging, such as state-of-the-art call technology in bedrooms, AND (add other features, colours, nostalgia, signs). Gentle activity programmes keep our residents engaged and interested and our entire ethos is to enable residents to feel valued and live a fulfilling life with a deep sense of belonging. Our Memory Loss Care requires higher staffing numbers and is provided by carers who are carefully chosen for their ability, patience and empathy and we ensure that these extraordinary individuals are fully supported and trained to meet the changing needs of residents with Memory Loss conditions.

Residential Care

Individual care is designed to create a feeling of ‘being at home’. The focus is mostly centred on maintaining lifestyle choices to help our residents to retain their choices, personal preferences and independence as much as possible in order to enjoy fulfilling and stimulating lives. This is delivered in an environment where their personal privacy and space is retained. For example, en-suite rooms are standard and many homes has private dining rooms for family occasions. There are a different reasons to choose Residential Care. Perhaps someone has reduced mobility, or they need extra support with some aspects of everyday living. Perhaps they are just lonely and isolated and want the reassurance and companionship that care home living brings. In every event, this care approach aims to promote good health and overall wellbeing by providing for immediate needs alongside a rich and varied programme of activities and opportunities to retain everyday life as close as possible to when the resident was living in their own home.

Nursing Care

For residents with more complex or demanding medical conditions, Nursing Care enables them to receive the expert nursing care they need, but within the comfortable surroundings of their home-from-home care environment. We have the facilities and equipment available to support a range of medical scenarios, from support with medication through to 24 hour nursing and our rooms are fitted with the finest profiling beds and mattresses for comfort of residents who may need to be in bed for longer periods of time. This Nursing Care option is provided by qualified nurses who are part of the TLC Care team and have specialist, up-to-date knowledge of elderly care and end of life care, where we support residents and families through these difficult times with dignity and compassion.

Short Term Stay

Some of our TLC Care homes can offer the opportunity for short term stays – either for those recovering from illness or treatment, or to give those caring for a family member at home an opportunity for respite and rest. With excellent accommodation, 24 hour care if needed, a programme of activities and a delicious menu with choices three times a day – everything is organised to provide a relaxing and stimulating break. Talk to us today about availability for shorter term stays. Whatever the reason you can be sure that all the care and services available to our residents will be at your disposal to help and maintain your physical, mental and spiritual wellbeing.

You told us that the following are important to you:

Hobbies and social activities We encourage and support our residents to pursue their own interests and hobbies as it is central to wellbeing and health. We offer a wide range of in-house facilities as well as a diary of events at each home. See our events calendar here.
Food Food is very important to us too! In each TLC Care home we offer restaurant style dining serving a delicious, freshly cooked menu three times a day, with snacks, homemade cakes and beverages available throughout the day and night.This helps to ensure our residents eat and drink enough to ensure a healthy diet in a social, convivial atmosphere.
Cleanliness The standard of cleanliness in our homes is exemplary and our housekeeping teams undertake a comprehensive, daily cleaning routine across all communal areas and individual patient rooms. The moment you enter our homes you will notice the fresh, clean smell, the immaculate bathrooms and pristine furniture.
Cleanliness In the regular surveys we undertake, residents always tell us they feel safe in our homes. All of our care homes are designed with safety and security of the residents at the forefront of our vision. The care we provide is risk assessed and regularly audited to ensure we manage risks and improve how we care for residents.
Own Furnishings All rooms are furnished to a high standard and include specialist beds and chairs for ease of use. However, many patients decide to also bring their own possessions, such as cupboards, chairs and paintings, to recreate a true home-from-home experience.
Décor We aim to provide a very high standard of interior in all of our care homes to create a home-from-home environment that residents are proud to call home. All of our homes have been fully re-furbished or are brand new within the last (12 months). View our gallery to see our exquisite interiors.
Emotional, social, cultural, religious and spiritual care We pride ourselves on carefully assessing residents so that we can provide care that meets their needs, values their diversity, ensures people’s dignity and treats them with respect at all times. One of our homes, Karuna Manor, with its temple, was designed specifically to meet the needs of people of the Gujurati faith, and welcomes residents of all denominations. It is this variety and difference that is intrinsic to the wellbeing of our residents and the highest levels of care and service to our residents.
Caring Staff At TLC Care our culture is driven by our Core Values of Truth, Love, and Compassion. These values, which are at the heart of everything we do and our dedicated and highly trained professional care staff are supported and motivated to provide the care needs of our residents with warmth, friendship and dignity.
Companionship There are many opportunities to socialise in our care homes, with buzzy cafes, communal lounges and garden areas, some homes even have a pub where friendships, new and existing, are nurtured. We are also involved with local communities, sharing activities to promote a sense of belonging for our residents.