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The concerns and needs of our residents and their family members are at the centre of everything we do. We cherish the positive comments we receive from them.

They provide us with encouragement and confidence to keep striving for the best. Here are a few examples of the many acknowledgements we have received at Camberley Manor:

“My mother arrived at Cuffley Manor from a three-week hospital stay. She was weak and low as well as very confused. The care that the staff gave to my mother during these early days and weeks was amazing. She had made a full recovery, is happy and settled. She keeps telling me how wonderful the staff are. I am welcomed here anytime of the day or night to visit. The atmosphere, as well as the care is wonderful. My mother also joins in the varied activities.”

“We are extremely happy with the care at this home. My father is being very well looked after at all times. He is safe, clean and well fed. It couldn’t be better! I have told all my friends about it.”

“The home organised a tea party for my mums 89th birthday. They allocated us a lovely room and when we arrived the room has been decorated beautifully with balloons and banners. The chef had prepared delicious sandwiches, sausage rolls and birthday cakes. It was a wonderful effort from the staff, especially the services manager.”

“I had to put my mum into a home for respite as her carer was going on holiday. She was very reluctant and went kicking and screaming. She has had the most wonderful time there and wants to go back and stay again. The staff were incredible, nothing was too much trouble whatever her needs were they were met and with kindness beyond belief. It is a marvellous place and has everything you could desire. We call it a hotel because that’s exactly what it was like- only better.”

“Staff are always friendly, helpful and care about the well being of residents. They are keen to involve relatives in the care and listen to any comments made. ”

Steve S (Son of Resident)

“My mother only moved in at the end of November after my father passed away. The manor is beautifully furnished and my mum is still adjusting to being there, but she is safe, which gives me peace of mind. Every single member of staff is polite and efficient. I love the way the staff always knock before entering the resident’s private space! The lounges are lovely, not at all ‘old people home’ no chairs all around the edge of the room. It’s a quality ‘care’ home for people that need a bit of help or supervision. I am very happy with the care my mum is getting and I hope Cuffley Manor will be her forever home. The food is excellent and all freshly cooked, and the place is spotless and mum has not once complained she is cold since she has been there! a* ”

Sue (Daughter of Resident)

“I cannot rate Cuffley Manor highly enough – the staff were so kind and patient with my mother and she was looked after amazingly well. The food was delicious, her room was beautiful, the grounds were fabulous – so much thought had been put into Cuffley Manor. I loved the fact that room doors were made to look like front doors so residents had a sense of belonging. A wonderful cinema room, great hairdressers, sweetie shop, in-house pub – everything you could wish for was there. My husband and I felt we should be putting our names down in readiness! ”

Rachel S (Daughter of Resident)