What families say

The concerns and needs of our residents and their family members are at the centre of everything we do. We cherish the positive comments we receive from them.

They provide us with encouragement and confidence to keep striving for the best. Here are a few examples of the many acknowledgements we have received at Cooperscroft:

Best care ever. We as a family researched and visited many care homes for our mother of 86, who had been independent and suddenly required nursing care. Cooperscroft care home stood out by far above the rest. The accommodation is home from home, the care outstanding and the personal individual knowledge of our mum was taken on board and met fast. We as a family are always welcome and enjoy our time there.

Daughter of Resident

Very well appointed, feels like a hotel. Caring staff. Very clean and maintained very well. Many activities. Food always looks and smells good.

Daughter of Resident

My Dad moved in a few weeks ago and I really can’t fault anything about Cooperscroft. If you are thinking about it I’d recommend you phone up and visit and just see for yourself. The staff are fantastic, they are professional, caring and always have time for Dad. The facilities are great and Dad’s room is very homely. Dad enjoys the activities and as a family we always feel very welcomed. We have had 2 family meals there and the food is gorgeous. My 3 year old son loves coming with me to visit, he is getting to know the other residents and happily goes over and chats/plays with them.

Daughter of Resident

Having looked at a large number of homes and this one stood out as being exceptional from our very first visit. My father has now been at Cooperscroft for 3 weeks and I cannot praise it highly enough. It has a wonderful warm and friendly feel and the staff are really welcoming and caring towards my Dad and the other residents. The food is absolutely excellent and there is a varied range of activities, which my Dad is really starting to enjoy. So far nothing has been too much trouble and the whole team has been focused on ensuring that my Dad settles in as quickly and as smoothly as possible. As a family we are made to feel very welcome when we visit and all the staff are very well informed as to how my Dad is getting on. It is such a hard decision to place a family member in care but I can honestly say that when I leave my Dad after a visit that I know he is in the very best place possible where people are genuinely concerned about his physical, mental and emotional well being.

Daughter of Resident

My mother was very fortunate to be a resident here and our family loved it so much that we applied for a place for my Aunt. She loves it here and knowing she is here has given us immense peace of mind. I have seen a few care homes and this one is truly the best in every way.

Niece of Resident